Frequently Asked Questions

Q: Can I pay for several months at a time?
A: Yes. Although there is a monthly fee for our service, you can pay for any number of months at once. For example, if you would prefer to pay for an entire year, you may do so by selecting 12 months on the payment screen.
 
Q: If I don't like the service after enrolling, can I get a refund?
A: Yes, you will get refunded for the month in which service cancellation takes place. If, for example, you use our service for a period of 10 months and then cancel on the 11th month, you will get refunded for the 11th month, not for the first 10 months.
 
Q: Will my contact information, used upon enrollment, be given or sold to another party?
A: Absolutely not. Your contact information is entered and saved in our database. It is for your use and for certain features of our service to function correctly. We will not give any of your personal information to anybody, directly or indirectly, for any reason whatsoever.
 
Q: Is your service secure?
A: Yes. We use 256-bit encryption when communicating with your browser, which means it is extremely secure. If you're not sure what this means and want more information, read about it on Wikipedia
 
Q: How reliable is it?
A: Extremely. Your data is accessible 24 hours a day, 7 days a week, 365 days a year. And, because it is web-based, you can access your data from any Internet enabled computer with a web browser.
 

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